Key Responsabilities:

• assume customer service duties for our rental division;
• greet customers, provide assistance to clients’ needs in rental department, i.e. answer questions, recommend available suitable equipment, products and services, etc.;
• perform minor maintenance on rental equipment;
• communicate all safety aspects of rental equipment to the customer or employee and ensure safe transportation prior to the client’s departure;
• receive and store incoming parts and supplies;
• store items in an orderly and accessible manner in a warehouse, tool room, supply room or other area;
• process incoming requisitions and issue or distribute parts and supplies for internal usage;
• maintain records of orders and the amount, type and location of parts and supplies on hand using manual or computerized inventory system;
• prepare requisition orders to replenish parts and supplies;
• maintains inventory of spare and replacement parts for motor vehicles, machinery, and equipment as per company standard;
• issue purchase orders;
• ensure proper housekeeping;
• ensure proper communication between departments to assure complete customer satisfaction;
• perform any other reasonable duties as per Department Manager;
• conduct safety inspections and repairs on as needed on the rental equipment.

Qualifications/Skills:

• Ability to work outdoors in various weather conditions.
• Capable of standing, crouching, kneeling, climbing, grasping, squatting, and twisting for extended periods.
• Physically able to handle heavy loads and perform physically demanding tasks.
• Excellent communication, time management, and problem-solving abilities.
• Strong attention to detail and organizational skills.
• Proficiency in computer software such as Outlook, Word, Excel, MS Project, and AutoCAD.
• Bilingual in both official languages (English & French) is an asset.
• Strong teamwork and collaboration skills.
• Post-secondary diploma in a relevant field is considered an asset.
• Prior experience in a related field is an advantage.
• Knowledge of rental department systems is essential, with on-site training provided.