assume customer service duties for our rental division;
greet customers, provide assistance to clients’ needs in rental department, i.e. answer questions, recommend available suitable equipment, products and services, etc.;
perform minor maintenance on rental equipment;
communicate all safety aspects of rental equipment to the customer or employee and ensure safe transportation prior to the client’s departure;
receive and store incoming parts and supplies;
store items in an orderly and accessible manner in a warehouse, tool room, supply room or other area;
process incoming requisitions and issue or distribute parts and supplies for internal usage;
maintain records of orders and the amount, type and location of parts and supplies on hand using manual or computerized inventory system;
prepare requisition orders to replenish parts and supplies;
maintains inventory of spare and replacement parts for motor vehicles, machinery, and equipment as per company standard;
issue purchase orders;
ensure proper housekeeping;
ensure proper communication between departments to assure complete customer satisfaction;
perform any other reasonable duties as per Department Manager;
conduct safety inspections and repairs on as needed on the rental equipment.
Qualifications/Skills:
a post-secondary diploma would be an asset;
experience in related field would be an asset;
excellent computer skills; in addition, computer skills in rental department system training is mandatory (supplied on site);
strong attention to detail;
good communication skills;
strong team player;
organizational, problem solving and decision-making skills;
work conditions and physical capabilities: fast-paced environment; work under pressure; repetitive tasks; handling heavy loads; physically demanding; attention to detail; standing for extended periods
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